I'm unable to access my account

Your account may have been deactivated due to the following reasons:

• Cash payment was not paid in full for your BiteRider Cash order
• You didn't show up to get your food once our rider arrived at your location

To have your account reactivated, kindly clear the outstanding amount via online bank transfer or cash deposit to Grasp Malaysia's bank account. Please do send us the proof of transaction/receipt once the amount has been credited.

Bank account details are as below:

Bank Name: Maybank

Account Name: Grasp My Bite Sdn. Bhd.

Account Number: 502184062347