I cannot receive my SMS OTP

Please check if any of the conditions below apply to you, and follow the suggested steps.


  • Your foreign mobile number is from a country BiteRider doesn't have a presence in
  • Your phone’s SMS filter is switched on
  • You are in an area with a poor cellular connection
  • You are using a non-mobile phone number


If you are still unable to receive the OTP after following the steps above, reach out to our customer service via call.

Was this article helpful?

1 out of 1 liked this article