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Order Management

Last Update vor 3 Jahren

Why I didn’t receive order notifications on time? Request to Cancel an Order How can I identify a scheduled order? How can I see the scheduled time slot for the order? When should I start preparing a scheduled order?

Why I didn’t receive order notifications on time?

BiteRider allows you to receive notifications related to your orders or transactions. If you’re receiving your BiteRider order notifications late or not receiving them at all, here are some settings you can check:


  • Please disable the battery saver features to ensure BiteRider.my Merchant app runs smoothly.
  • You have logged out of the BiteRider.my Merchant app.
  • App notifications are disabled on your device.
  • The BiteRider.my Merchant app is shut down on your device.
  • Poor internet connection on your device.


Please feel free to report at 604-225 0285 if the issue persists after doing all the checks above.

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